For efficient support it is essential to provide in the support request ticket Piksi Multi and Swift Console software versions. This article describes methods to obtain those numbers.
Piksi Multi firmware version and Swift Console version can be found on the Firmware Update tab of the Swift Console:
Additional information about the board like serial number, sender ID and MAC address can be found in the System Info section on the Settings tab:
Swift Console version is also available in RELEASE-VERSION file in the Swift Console installation folder (typically c:\Program Files (x86)\Swift Navigation\Swift Console\ on Windows PC)