Troubleshooting

Resetting to Default Settings
Reset via the Swift Console or serial communication If you can still communicate with your device, it is possible to reset your Swift Device to default ...
Fri, Feb 28, 2020 at 2:19 PM
USB3 Interference
In several field setups we've noticed a strong interference from USB3 devices like hubs, cameras and Ethernet adapters to GNSS receivers. When such...
Fri, Feb 28, 2020 at 2:21 PM
Duro Troubleshooting Guide
Refer to the tables below when Duro or Duro Inertial unit does not function properly. Many issues are caused by an incorrect device configuration. Often...
Mon, Mar 2, 2020 at 3:08 PM
Requesting Support
This article describes details of making support requests. Requesting Support Support requests can be made by filling the Support Request Form on the S...
Mon, Mar 2, 2020 at 3:18 PM
Warranty Information
Click here to display warranty information To obtain warranty service, enter a support request and follow the instructions provided by the support staff.
Mon, Mar 2, 2020 at 3:12 PM
No RTK Fix in March 2018
Issue Symptoms: No RTK fixed solution for a few days after March 7th 2018 while system worked before that date, just a few GPS L1 observations present and n...
Mon, Mar 2, 2020 at 3:13 PM
Recovering Piksi
Click below to download Recovering Piksi article.
Mon, Mar 2, 2020 at 3:13 PM